The Monthly “Problem-Solving Master” Book Tuning: Avoid the Wrong Causes of Problems July 2020

The purpose of “Problem-Solving Master - Frame Problems Systematically and Solve Problems Creatively“ is to throw some light on how to understand, frame, and solve today’s multilayer, interdependent, and over-complex business problems effortlessly. 

Digital leaders and professionals should self-aware of their role in problems, show professional maturity, and develop a good reputation as the problem-solver.

             Avoid the Wrong Causes of Problems   

Have You Focused on Fixing the Wrong Cause of a Problem? As a human species, we are still facing many problems and challenges. Either for individuals, organizations, or society as a whole, the problem-solving capability is crucial to surviving and thriving. However, many decision-makers fail to fully grasp and accurately perceive what leads to problems and difficulties. Often, events and patterns are observed on the surface, and then the action is taken, but that is too early. After observing events and patterns, there are the underlying structures, the mechanisms, that cause the problem. And people who lack critical thinking usually never question because "it's the way things should be." Problem-solving in the majority of organizations today is woefully inadequate, so what happens when you focus on fixing the wrong cause of problems?

The Achilles Heel of Problem-Solving Today’s business is dynamic and complex, many organizations are on the way for radical digital transformation, solving problems large or small to make a leap of business maturity. But what are the logical steps to follow to ensure you are solving the right problems in the right ways? What is the Achilles Heel of problem-solving? And how to improve problem-solving effectiveness?

Three Causes of Getting Stuck at the State of Problem-Solving Impasse Generally speaking, a problem is a difference between an expectation (vision or intention) and the actual situation (current reality) coupled with a negative feeling. Problem-solving is about seeing a problem and actually finding a solution to that problem, not just the band-aid approach to fix the symptom. In today’s hyper-connected and ever-changing business environment, business problems become over-complex and interdependent. Even though you have a good intention to solve problems, perhaps lack of the right talent and capabilities to define and resolve the real problems. Here are three causes of getting stuck at the state of problem-solving impasse.

How to Manage Information-Based Solutions to Thorny Business Problems? Problem-solving is both art and science. Fundamentally, every job is to deal with problems big or small both from a long term perspective or on a daily basis. We all develop reputations for being problem creators, problem definers or problem solvers. Though sometimes, even you have a good intention to solve problems but perhaps just fix the symptom, and cause more serious problems later on. So how to close gaps for building superior problem-solving capability?

Three Pitfalls in Problem-Solving Human progress is fundamentally achieved via an iterative problem-solving scenario. Either individuals or businesses will be more successful when they realize that one of their greatest strengths will be their problem-solving capability. The art of problem-solving is that there are all sorts of problems and there are no one-size-fits-all solutions. The science of problem-solving is that there is the logic behind any problem, the more complex the problem is, the more important to leverage both analysis and synthesis for both breaking down the problems into smaller problems, as well as integrating different pieces of the puzzle to come up with a holistic solution without causing other problems or side effect. Here are three pitfalls in effective problem-solving.

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