The Monthly “IT Innovation” Book Tuning: Unpuzzle Complexity and Debunk Digital Ecosystem July 2020

Within abundant information and emergent digital technologies, IT is a key component of holistic business mindset to re-imagine “what is possible” - unleashing business potentials and improving business efficiency, effectiveness, agility, and maturity. 

The “art of possible” to reinvent IT in the digital age is to deliver the value of information in helping businesses grow, delight customers and do more with innovation.

Unpuzzle IT Complexity and Debunk Digital Ecosystem 

Demystify the Labyrinth of Digital Transformation The digital paradigm shift is inevitable. Organizations today need to constantly improve the business and see change as an opportunity while keeping a holistic overview of the organization. Consider digital organizations as the self-organized but interlaced entities, and humans are vehicles of natural and cultural evolution. Digital transformation is “pushed” by both visible forces and invisible forces, hard forces and soft forces from multiple directions. It represents a break from the past, with a high level of impact and complexity. How can you demystify the labyrinth of the digital transformation?

Unpuzzling IT Complexity Information is growing exponentially and the nature of technology is complex, there are a multitude of complexities in the organizational scope. The emergent digital complexity includes hyper-connectivity, hyper-diversity, and hyper-dynamism.The goal of an IT organization is not to make things more complex. The fact is that IT has to become the business optimizer for managing complexity and unlocking organizational performance. Unpuzzling IT complexity means to improve IT organizational maturity from functioning (have redundancy) to firm (work solidly), to delight (“just right” simplicity).

Debunk the Myth of Digital Business Ecosystem The digital transformation is now spreading rapidly to enable organizations of all shapes and sizes to reinvent themselves. A high mature digital organization can bring greater awareness of the intricacies and the systemic value of organizational systems, business competency, people dynamics, resource alignment, information permeation, and technological touches with ecosystem perspective. The digital ecosystem is dynamic, hyper-connected, expansive, and interdependent. It provides unprecedented opportunities to strike a dynamic balance between the inner and outer business elements; it expands when the components of the business system consume all sorts of resources and broaden their scope of influence. There are known known, known unknown, and unknown unknown. How to debunk the myth of the digital business ecosystem and leapfrog the business to the next level of the organizational growth and maturity?

Demystify IT Investment Puzzle The ambitious companies across the vertical sectors empower their IT because digital IT can drive all sorts of innovations, proactively push ideas forward and leverage technology to accelerate revenue growth, increase business productivity, flexibility and maturity. To keep relevant, IT is also working hard to transform from a cost center to a value center by demystifying the IT investment puzzle and presenting the measurable IT-driven business value.

Decomplexifying IT via Holistic Management Discipline Information Technology is the linchpin of contemporary business. Though by its nature, IT is complex, it doesn't mean IT should continue to complicate the matters or increase unnecessary complexity without discipline. The breadth and depth of IT management include people (skills & capability), process (workflow, effectiveness & efficiency), organizational architecture design, and IT portfolio management. The long-term IT management success requires cross-functional teams working closely to reduce the waste and optimize processes, decomplexify IT via holistic management disciplines.

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