The Monthly “Digital Maturity” Book Tuning: The Characteristics of Digital Maturity May 2020

Digital makes a significant impact on every aspect of the business from people, processes to technology, both horizontally and vertically. The digitalization flattens the organizational hierarchy and blurs the functional, organizational, and geographical borders in the business ecosystem. It is like a gigantic puzzle with many misplaced pieces, you have to put them all in the right places to discover the real meaning and unleash its full potential. You cannot make a true digital paradigm shift without an in-depth understanding of the digital interconnectivity and embracing the multitude of digital maturity.


The Characteristics of Digital Maturity 

Five Characteristics of Digital Organizational Maturity Digitalization implies the “always on and hyper-connected” businesses with the very characteristics of velocity, uncertainty, complexity, ambiguity, and diversity, etc. The digital organization is a dynamic system which needs to continue evolving and adapting, bringing greater awareness of intricacies and the systemic value of organizational systems, business capabilities, people dynamics, resource alignment, and technological touches. Here is a set of characteristics of digital organizational maturity.

The Very Characteristics of Digital Era We are experiencing a major paradigm shift from the industrial age with information scarcity, traditional "asset-based" accounting and productivity measures, and approaches to the digital era with knowledge abundance and holistic management discipline. The emerging digital era has many dimensions and demonstrates different characteristics, providing unprecedented opportunities to leap the business up to the next level of organizational maturity.

The Characteristics of the State of Being Digital The shift to digital cuts across sectors, geographies, and leadership roles, and it is now spreading rapidly to enable organizations of all shapes and sizes to reinvent themselves. Digital Transformation is the change, but on a grand level, at the level of the system, differentiate in terms of the end result on a systemic level. Doing digital is perhaps about taking a few change initiatives or adopting some new technologies, but being digital is the state of flow, the state of balance, the state of delight, the state of zest, and the state of maturity.

Five Characteristics of IT Maturity Compared to the considerably static industrial age, the digital environment is complex, uncertain, unpredictable, and non-repetitive. Organizations rely more and more on technology, and IT needs will only expand. Thus, the CIO’s ability to build fundamental business competency is now greater than ever. How well an IT organization can adapt to the dynamic environment directly affects the future of the business. IT maturity is proportional to overall business maturity. IT touches both hard business processes and soft human behavior. Here are five characteristics of IT maturity.

The Characteristics of Future Organization
With rapid changes and exponential growth of information, the forward-looking view of the organization is to determine what the future needs to look like and how business leaders can navigate digital new normal smoothly. Organizations of the future are increasingly exhibiting digital characteristics in various shades and intensity, and also possess certain characteristics and capabilities to survive. They are flexible and tolerant of ambiguity, develop and deliver products and services to meet customers’ expectations, unlock business performance, and improve organizational maturity.

The “Future of CIO” Blog has reached 3 million page views with about #6700th blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The “Digital Master” book series includes 28 books to share insight from the multidimensional digital lens and perceive the multi-faceted impact the digital era upon us is making to businesses and society. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking and innovating new ideas; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content take time for digesting, contemplation, and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.
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